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Jungle Surfing Canopy Tours & Adventure Night Walks FREQUENTLY ASKED QUESTIONS & THEIR ANSWERS

Do I need to Pre-book?

Yes. Jungle Surfing Canopy Tours are popular throughout the year (especially during school holidays) and many tours are fully booked, so it is advisable to book in advance. Please note: We only pick up our pre-booked guests. Private vehicles are not permitted on our property.

Who can go Jungle Surfing?

Jungle Surfing is open to all ages from 3 to 103, with child and adult harnesses to suit almost all sizes. There is however a weight restriction of 120kg (260lbs, 18 stone 12lbs). Cables are rated to withstand 4 tonnes, but the adult harnesses do not tend to fit persons over 120kg. In addition, Jungle Surfing is not recommended for pregnant women.

What should I bring?

Your camera, we will attach it to your harness so you can take photos throughout the tour. If you have any essential medications you wish to keep with you, let the guides know and they will place them in a special bag that is also attached to your harness for easy access. You should have nothing in your pockets nor any clips in your hair, as you will be wearing a full body harness and helmet and any sharp items may cause you injury. You will not be able to take drinks and snacks on the tour with you.

Is there a weight restriction?

Our adult harnesses are suitable for persons up to 120kg (260lbs or approximately 19 stone). Our smallest child harness fits the average 3 year old upwards.

Can I zipline if I am pregnant?

Jungle Surfing is not recommended for pregnant women, for any advice please call our office on (07) 4098 0043.

Do I have to be fit to Jungle Surf?

No. No great physical strength is required. However, there is a 350m walk to the first Platform along a narrow forest trail and another short walk from the final Platform back to the harnessing centre. During the tour, the guides do all the work and you can just sit back and enjoy the scenery. If you have restricted mobility or a medical condition about which you are concerned, please give us a call to discuss your requirements prior to the tour and we will be happy to help. Our oldest Jungle Surfer to date was 90 and loved it.

Can I travel with my child throughout the tour?

Yes. Your child will be fitted into their own junior harness and will travel independently throughout the tour. However, all spans are travelled in pairs except for one solo flight. If you have a small child, we recommend that two persons accompany the child, one travelling ahead and one behind the child. Please note: Children will not be attached to your adult harness.

Can spectators come along to watch the Jungle Surfing?

No. Once the Jungle Surfers go up into the trees, there are no viewing areas accessible to the public. Please note: no persons are allowed on Jungle Surfing property unsupervised by a member of the Jungle Surfing team.

Do I have to go fast and upside down?

No. On the first 3 spans, platform 1 to 4 you will travel fairly slowly and in pairs, giving you plenty of time to explore the canopy. From platform 4 to 5 you can fly solo and upside down if you dare. The final span to the ground features side-by-side racing ziplines with speeds over 45km/h, or there’s an option to take it slow!

What happens if I get scared in the middle of the tour? Can I get off?

Most people overcome their fears and love the experience. Very occasionally, guests with an overwhelming fear of heights decide they do not wish to proceed from the first Platform. In this case, the guest may return to the harnessing centre. However, if a guest has progressed beyond Platform 1, they must continue through the whole 6 ziplines.

Does Jungle Surfing operate in the rain?

Yes, Jungle Surfing is an all-weather activity and will only be cancelled by the operator in extreme conditions such as cyclones or severe electrical storms. In the unlikely event of a tour cancellation, we will offer alternate dates/times or offer a full refund if a mutually agreeable replacement tour cannot be scheduled. Please note that third party agent booking fees may not be refundable in all circumstances.

Is the road sealed to Cape Tribulation?

Yes. If you are driving from Cairns, Northern Beaches and Port Douglas, then the road is sealed all the way to Cape Tribulation and suitable for all vehicles. Please note: If you are continuing on from Cape Tribulation to Cooktown, then areas of the Bloomfield Track are not sealed and can only be driven by 4WD vehicles.

Do I have to be 18 years old to Jungle Surf?

No. Jungle Surfing is suitable for everyone, aged 3 to 103. Children under 12 years of age must be accompanied by an adult. Children between 12 and 17 years old may Jungle Surf unaccompanied. However, all persons under 18 must have our Medical Declaration & Waiver Release signed by a parent or guardian prior to the tour.

What should I wear?

Long shorts or trousers are most comfortable when wearing a harness, skirts and dresses are not suitable. It is advisable to wear a t-shirt or shirt with sleeves and enclosed shoes. If you only have thongs/slip-on shoes with you, we have a supply of Crocs shoes we can lend you.

Will my camera be safe?

Your camera will be attached to your harness during the tour and is perfectly safe. We do not recommend detaching your camera while you are on the cables, but you may wish to do so on the platforms. In wet weather, we will supply you with a small rain jacket for your camera (yes it’s a glad bag!) but we cannot guarantee it will keep it 100% dry in heavy rain. If you choose to bring your camera you do so at your own risk. Our guides also carry cameras and will take photos at certain points throughout the tour. These are available for purchase afterwards at the Jungle Adventure Centre.

Can I wear spectacles or sunglasses during the tour?

Yes. Spectacles may be safely worn and are held snugly to your head by your helmet. If you have a safety lanyard, you may wish to bring it. It is often quite shady in the rainforest canopy, so we don’t recommend sunglasses, but you may wear them if desired. Any equipment you choose to wear/bring on the tour is done so at your own risk.

Where can I leave my valuables during the tour?

All personal items may be stored in locked cabinets at the harnessing centre. Please note there is limited space. The only items you will need are your camera and any essential medications or prescription eyewear. You must empty your pockets prior to being fitted into a harness.

Can I bring drinks & snacks?

No. You will not be able to carry anything with you on the tour except your camera and essential medications. You must remove any items from your pockets, so your harness can be safely fitted. Any drinks or snacks that you are carrying with you should be consumed in the transfer buses and must be left with your belongings at the harnessing centre while you are on tour. Drinks and snacks are available for purchase at Jungle Adventure Centre after the tour.

Can I wear my own safety equipment?

No. All participants must wear Jungle Surfing harnesses and helmets which undergo regular inspections.

How many people are on each tour?

We have no minimum numbers and will run tours with just one person booked. On Jungle Surfing our maximum group size is 13. On the Night Walk maximum group size is 10. For advance group bookings, we can accommodate up to 20 persons on Jungle Surfing tours, subject to availability of additional guides.

How do I stop myself when I’m flying along the cables?

At Jungle Surfing, you don’t have to worry about stopping yourself, or controlling your flight in any way. Our guides use a “top rope belay system”, which means they will lower you along the cables leaving you hands-free and carefree to take in the views and take photos.

Will I have to sign a disclaimer?

It is a requirement of our Public Liability Insurer that all persons participating in the tour sign our Medical Declaration & Waiver Release form. Persons who fail to complete the form, or children under 18 whose parent/guardian has failed to complete the form, will be refused entry to the tour and will not be eligible for a refund.

Can I buy Jungle Surfing souvenirs?

Yes. Jungle Surfing t-shirts and other merchandise are available exclusively at Jungle Adventure Centre after the tour.

Can I get a job with Jungle Surfing?

Jungle Surfing regularly recruits Tour Guides. For full details, check our Employment section.

How high are the platforms and how long are the cables at Jungle Surfing?

Jungle Surfing has 5 platforms, ranging in height from 7 to 16m above the ground. The cable spans range from 37 to 95m in length.

What wildlife will I see on Jungle Surfing Canopy Tours and Adventure Night Walks?

Both tours are conducted in a completely natural environment, with no baiting, cages or domesticated animals. Therefore, we cannot guarantee any specific sightings. However, on the Jungle Surfing Canopy Tour we are likely to see birds, butterflies and insects (and occasionally tree kangaroos!). On the Night Walk we regularly see sleeping birds, rainforest dragons, mammals including bats and possums, plus many species of spiders, insects and snakes.

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